See how each call went.
A saved call has a Coach row that says how many moments got in the way and how many you did well, across all your goals. Open it for the list.
Coach A goal for your calls, checked on every one.
Tell Coach the habit you want to build. It reads each saved call against it and shows what got in the way, what went well and how the count is moving.
Coach is part of Pro. Compare plans
Your goal, counted on every call.
Write the habit you’re working on, like “End every call with a dated next step”, or pick one of the goals Coach suggests. It reads your recent calls straight away and each new call when it’s saved, then counts what went well and what slipped.
It names what keeps getting in the way.
Under each goal, Coach lists the patterns it finds across your calls, like ending without a date or explaining after the point has landed. Each one keeps its own count, so you can see which to work on first.
Goals people start with.
Coach suggests a few from what you tell it about your work, or from your recent calls. You can always write your own.
- Let them finish
- Talk less than half the time
- Book the next step on the call
- Say it once, then stop
- Ask for the decision
- Stop hedging the ask
- Answer what was asked
- Leave silence after a question
The moment, and a line to try next time.
Open a pattern to see the moments behind it. Coach quotes what you said, says why it got in the way and suggests what to say instead. The moments you handled well are kept too.
Direct or gentle, live or after.
Choose where Coach shows up: in a live call, after the call or both. Pick whether it names the thing or asks a question instead. Switching it off keeps your goals.
A reminder while the call is running.
When a goal comes up mid-call, Coach can put a short card under the Calls panel: what just happened, what to do about it and the phrase it’s about.
Nothing extra to record.
Coach works from the transcripts of calls you’ve already saved, so a new goal has something to show before your next call.
More in Coach
A goal for one folder Give a client’s or a project’s folder its own goal. Coach reads only that folder’s calls against it. Today, this week, this month The count and the chart follow the range you pick: today, this week, this month or all time. Download a goal as a PDF A goal’s summary with its chart and objectives, to keep or to share. About you Tell Coach what you do and what your calls are about, so its notes fit your work.
Your data Coach works from the text of your saved calls.
Cluinn transcribes on your own Mac wherever it can: on a recent Apple silicon Mac with an active plan, your speech becomes text on the machine itself, with no external speech model and no audio uploaded. During a trial, or any time Cluinn can’t run the on-device model, the audio is sent to our servers to be turned into text and discarded straight after.
Recordings, transcripts and calls live in a folder on your Mac. An encrypted copy is kept on our servers for your other Macs where encrypted backup is switched on for your account. Audio is never backed up.
We never use your content to train AI. The AI features still send your words to a server to be processed, even when your audio never leaves your Mac. Read the privacy policy